You can print or extract MyFD reports by clicking on either the Print, or Extract button, located near the top right of your screen.

We support the latest W3C Standards, using Internet Explorer and Mozilla Firefox. We recommend using either of these. This should also work on other browsers that are standards-compliant. If you experience problems with other browsers, please contact your local IT department.

Are you having problems printing or extracting?

The most common issues can be resolved by adjusting your security settings and turning off pop-up blockers to allow printing and extracting from MyFD.

Adjusting settings for Internet Explorer

Adjust security settings

  1. Click on 'Tools', then on 'Internet Options'
  2. Click on the 'Security' Tab
  3. Click on 'Custom Level'
  4. Under downloads section select 'Enable automatic prompting for file downloads'
  5. You may need to restart your browser for changes to take effect.

Click here to view an online demo of how to adjust your security settings.

Turn off pop-up blockers

  1. Click on 'Tools'
  2. Click on either 'Turn off pop-up blockers' or 'Allow pop-ups from MyFD'

Adjusting settings for Internet Explorer earlier than version 9

  1. Click on 'Tools' on the menu bar across the top
  2. Click on 'Pop-up Blocker'
  3. Verify the Pop-up Blocker has been deactivated

If you continue to have problems after following the above steps, check to see if you have a specialized toolbar (i.e. Google, Yahoo, etc.). If so, check your specialized toolbar for pop‐up blockers.

See also: Block Pop-Up Windows with IE (Microsoft.com)

Adjusting display problems for Internet Explorer 10 with Compatiblity View

Visit Window site for instruction

Adjusting settings for Mozilla Firefox

  1. Click on 'Tools' on the menu bar across the top
  2. Select 'Options'
  3. A box should open showing Options. In the bar at the top of this box select 'Content.' In the Content box examine the box associated with “Block Pop‐up Windows.” To turn pop‐up blockers off, make sure that this box is empty. If it shows a check mark, click the box to empty it.

If you continue to have problems after following the above steps, check to see if you have a specialized toolbar (i.e. Google, Yahoo, etc.). If so, check your specialized toolbar for pop‐up blockers.

See also: Options Window - Content panel (Mozilla.com)

Tool Bar Pop‐up Blockers (Addition to blockers in the Browser)

Google Toolbar: Pop-Up Blocker Tips (Google.com)

Yahoo Toolbar: Pop-Up Blocker Tips (Yahoo.com)

Default Print Setting

You may select either PDF or HTML as your default print setting from the MyFD Setup menu.  PDF will print in landscape and requires Adobe Reader v7.0 or newer; HTML requires no additional software and will print in portrait.

Need More Information?

See our FAQs on Printing / Extracting.