Storage Requests

Records Management Services provides inactive storage services to University offices. Storing records at the University Records Center is a free service; however, there are requirements as to the type of records eligible for storage and who is eligible for this service.

Returning/Reactivating Records


If you requested a file and are now ready to return the file to the University Records Center, return the file to us via campus mail. Our box number is 354910.


If you requested a box and are now ready to return the box to the University Records Center, please email or call us at 543.0573 to let us know the box is ready for pickup. Please provide your office name and box id#. Generally the box will be picked up within a week.

Medical Records Release

Please be aware that we are NOT the office that releases medical records. If you need a copy of a medical record from UW Medical Center, Harborview Medical Center, or the Neighborhood Clinics, please visit their website or contact Release of Information directly at 206-744-9000 or fax 206-744-9997.

To contact UW Medicine Records Management Services, please contact Christine Taylor at 206.598.1455 or e-mail

Retrieving Records

Retrieving records is one of the several services we provide at the university. While we make every effort to pull and send the files and boxes within 24 hours of the request, please be aware that staffing levels may delay the return of a file or box. If the file or box is needed immediately, please let us know, and we will see if your request can be accommodated. Use the menu to the right to request file and box retrievals.