There is a 4 MB per document limitation and an overall 10MB per CR or BPO. You can have multiple attachments as long as you don’t go over 10MB. Once you hit this limit the system will not send the attachment over the network. When scanning a document to attach to a BPO, be mindful of the image resolution and document size you use.
The valid file types are: txt, csv, xls, xlsx, doc, docx, dotx, potx, ppt, pptx, ppsx, sldx, xltx, pdf, ps, rtf, htm, html, xml, jpeg, jpg, bmp, gif, png, zip .