If you discover a duplicate payment for an order, contact Procurement Customer Service at pcshelp@uw.edu. Please include the date of the original and duplicate payments, the budget number(s), the PO number(s), and the account code(s) charged. We will assist you in getting a refund for the duplicate payment.
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AP Process
Best Practices
If you discover a duplicate payment for an order, contact Procurement Customer Service at pcshelp@uw.edu. Please include the date of the original and duplicate payments, the budget number(s), the PO number(s), and the account code(s) charged. We will assist you in getting a refund for the duplicate payment.
Checks
If you discover a duplicate payment for an order, contact Procurement Customer Service at pcshelp@uw.edu. Please include the date of the original and duplicate payments, the budget number(s), the PO number(s), and the account code(s) charged. We will assist you in getting a refund for the duplicate payment.
Non-PO Invoice
When you reconcile your budget in MyFinancial.Desktop (MyFD), you may notice that the transaction dollar amount is blue; linking you to a copy of the Non-PO Invoice in Ariba. You can then review the charges and mark them as reconciled in MyFD.
Reconciliation
If you discover a duplicate payment for an order, contact Procurement Customer Service at pcshelp@uw.edu. Please include the date of the original and duplicate payments, the budget number(s), the PO number(s), and the account code(s) charged. We will assist you in getting a refund for the duplicate payment.
When you reconcile your budget in MyFinancial.Desktop (MyFD), you may notice that the transaction dollar amount is blue; linking you to a copy of the Non-PO Invoice in Ariba. You can then review the charges and mark them as reconciled in MyFD.