If you discover a duplicate payment for an order, contact Procurement Customer Service at pcshelp@uw.edu. Please include the date of the original and duplicate payments, the budget number(s), the PO number(s), and the account code(s) charged. We will assist you in getting a refund for the duplicate payment.
Click on a question below to view the answer. Limit the results by entering a search term.
AP Process
Best Practices
If you discover a duplicate payment for an order, contact Procurement Customer Service at pcshelp@uw.edu. Please include the date of the original and duplicate payments, the budget number(s), the PO number(s), and the account code(s) charged. We will assist you in getting a refund for the duplicate payment.
Checks
If you discover a duplicate payment for an order, contact Procurement Customer Service at pcshelp@uw.edu. Please include the date of the original and duplicate payments, the budget number(s), the PO number(s), and the account code(s) charged. We will assist you in getting a refund for the duplicate payment.
Non-PO Invoice
When you reconcile your budget in MyFinancial.Desktop (MyFD), you may notice that the transaction dollar amount is blue; linking you to a copy of the Non-PO Invoice in Ariba. You can then review the charges and mark them as reconciled in MyFD.
Reconciliation
When you reconcile your budget in MyFinancial.Desktop (MyFD), you may notice that the transaction dollar amount is blue; linking you to a copy of the Non-PO Invoice in Ariba. You can then review the charges and mark them as reconciled in MyFD.
If you discover a duplicate payment for an order, contact Procurement Customer Service at pcshelp@uw.edu. Please include the date of the original and duplicate payments, the budget number(s), the PO number(s), and the account code(s) charged. We will assist you in getting a refund for the duplicate payment.