Click here to review the department responsibilities when handling Tango Cards.
What is Tango Card?
Tango Card is an email gift card that can be used to pay research subjects. Internet access will be needed by the research subject to redeem gift card(s). The subject can choose to purchase gift card(s) from a variety of vendors online. Tango only works with vendors that do not charge fees, and the gift cards provided by the vendors never expire.
Fees - Although there is no fee to order, there is a $25 per reward/card number cancellation fee with a $250 maximum. Should you place an order and decide to cancel it, depending upon how may Tango e-Gift cards you have ordered, there will be a fee ranging from $25 - $250.
What vendors are available to choose from with a Tango gift card?
To see a list of vendors for the Tango Card, please click here. Only the cards found at this link are available if you have a Tango card.
How to Order Tango Card
All orders will be placed within 2-3 business days from department approval. There is no minimum load required for the cards with a maximum load of $1500.00 per card. Since gift cards are ordered in batches, all orders must have the same dollar amount loaded on each card. For varying dollar amounts, please submit multiple orders.
How Tango Invoices are Paid
Revolving Funds group will submit a Non-PO Invoice via ARIBA network and list the department budget with Object/Sub Codes 02-08-00. The budget Approver listed in ARIBA will be notified to approve the invoice. Card Numbers/PINs will be released to the Requestor upon ARIBA approval.
***The Tango Card Order process is changing***
In September 2018, the Tango Card order web form will no longer be used to place orders for Tango Cards. All orders for Tango Cards will be placed via Requisition/PO in ARIBA. All Tango Cards will be delivered via file attachment in ARIBA. Please stay tuned for more information.
For UW internal customers/studies - Contact RevFund@uw.edu (Do not email/call Tango directly)
For Participants who already received the Card Numbers/PINs - Contact Tango 1.877.558.4646 M-F 7:30 am - 5 pm PST