Service and Recharge Centers are responsible for submitting rate proposals in a timely manner. Beginning March 2014 MAA will begin sending courtesy emails to the Service Center contacts reminding them of the need to submit a new rate proposal. This email will be sent approximately 6 weeks prior to the expiration of the current rates.
Should the proposal not be received by MAA prior to the expiration of the current rates, a second follow-up email will be sent to the Dean/VP office with a copy to the Service Center contact. MAA will maintain a list of delinquent centers which will be provided to the Internal Audit Office on a monthly basis.
These emails will only be sent to Service Centers as the responsibility for conducting annual rate reviews for Recharge Centers is the responsibility of the Deans/VPs office.