Two-Factor Authentication
Two-factor authentication (2FA) adds a layer of security when you sign in with your UW NetID. Verify that you have a device other than just your work phone listed in your Identity.UW 2FA settings. You can use your home or mobile phone or request a physical token. If you have a physical token, make sure to bring it home with you.
Virus Protection
Make sure that the laptop or home computer you are working from is protected. Thanks to the UW licensing agreement, Sophos anti-virus software is available for your personal computers at no cost.
Secure Connection
Make sure that your connection is secure by installing and using the Husky OnNet Virtual Private Network.
Remote Desktop
Configure your WORK Computer for Remote Desktop
- Make sure your work computer allows Remote Desktop connections
- Open the Settings pane by using the Win + I key shortcut or opening the Start Menu and clicking the Cog in the bottom-left corner of the menu.
- In Settings, go to “System -> Remote Desktop.”
- Make sure that “Enable Remote Desktop” is set to “On.”
- Make sure you know your computer name
- Open the Settings pane by using the Win + I key shortcut or opening the Start Menu and clicking the Cog in the bottom-left corner of the menu.
- In Settings, go to “System -> Remote Desktop.”
- Under “How to connect to this PC” you should see “Use this PC Name to connect from your remote device.” Make a note of this name – you will use it when connecting to your workstation from home.
- Make sure your account has permission to connect
- Open the Settings pane by using the Win + I key shortcut or opening the Start Menu and clicking the Cog in the bottom-left corner of the menu.
- In Settings, go to “System -> Remote Desktop.”
- Under “User Accounts” click “Select users that can remotely access this PC.”
- If you are using an administrator account, you will see “NETID\your-netid already has access.”
- If you are not using an administrator account, your netid still might be in the "Allowed Users" text box. If it is, you are set. If it is not, submit a ticket to Finance Shared Services IT to add your account to the Remote Desktop Users list for your workstation.
- Make sure your workstation is on and not set to automatically go to sleep
- Open the Settings pane by using the Win + I key shortcut or opening the Start Menu and clicking the Cog in the bottom-left corner of the menu.
- In Settings, go to “System -> Power & sleep.”
- Change the “When plugged in, PC goes to sleep after” setting to “Never.”
- When you leave for the day, make sure to leave your computer on.
Connect to your Work Computer from your Home Computer with Remote Desktop
- Connect to the internet from your home/off-campus Computer, and launch Husky OnNet VPN. See Using Husky OnNet for more information. If you aren't on the VPN, you won't be able to connect via Remote Desktop.
- Type "Remote Desktop Connection" in the Windows search box and launch Remote Desktop.
- Type your work computer name in the "Computer:" dropdown.
- Click "Connect" and enter your user name as "NETID\your-netid" when prompted.
- Enter your password when prompted.
Mac OS X Instructions (Sierra or newer): https://docs.microsoft.com/en-us/windows-server/remote/remote-desktop-services/clients/remote-desktop-mac For "PC Name" use your work computer name. For "User Account" enter your user name as "NETID\your-netid".
Troubleshooting
Open click the image below to open up the troubleshooting flow chart in Visio Online, where shapes with URLs present are clickable (hyperlinked).
