Service and Recharge Centers Workday FAQs

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Submitted by mileytan on

Workday FAQs for Service and Recharge Centers

  • Create an ISP/ISD for internal billing.   
    • ISP stands for Internal Service Provider.  ISP is a UW department/unit providing goods or services to internal customers such as faculty, staff, students, and other departments. ISD stands for Internal Service Delivery.  ISD is a Workday transaction that records critical information related to the item(s) that an ISP provides to a requester. When approved, it generates revenue/recovery for the ISP and expense for the requester.  
    • Submit a ticket here for internal billing on approved rates: Internal Service Provider (ISP) Setup/Maintain 
       
  • Is the Recharge and Service Center ISP (Internal Service Provider) a one-to-one relationship? Or can multiple ISP’s be mapped to one single cost center? 
    • Workday recharge and service cost centers must have at least one ISP set up.  
       
  • New Program Income accounts are vetted by SPF.  Please fill out the Program Income Request Form and submit via Grant Tracker or email to gcahelp@uw.edu  Please see their Program Site guide here: Program Income Guidelines  Please see PAFC site to learn more about Program Income.  Program Income requiring a rate review will be reviewed by MAA. 
    • If the award is ending and the center wish to continue revenue generation activity, the Program Income account closes and an ISP will need to be created. 
       
  • *NEW* Having trouble with your Cost Center because it’s in the Service and Recharge Cost Center Hierarchy?  Check this list (basic list of 14- budgets for reference) of legacy budgets to see if you’re part of the effort to create Service and Recharge ONLY Cost Centers specifically for Service and Recharge and their ISP’s. 
     
  • How is depreciation recorded in Workday? 
    • Depreciation expense is automatically processed as part of the period close activity and posted monthly.
       
  • Service and Recharge Depreciation Treatment Chart 
     
  • MyFD retired, how do I correct my depreciation? 
    • Please request a fund transfer with your Shared Environment.
       
  • What are the Resource worktags for use with Service and Recharge cost centers?
    • Service and Recharge cost centers may only use three Resource worktags –  RS100073 Center Operations Resource, RS100075 External Center Surcharge Resource and RS100076 Equipment Reserve Resource.  
       
  • When will new service and recharge center rate proposal template be available?  
    • There will be a new rate proposal template available by January 2024.
       
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