We are currently receiving reports that Gmail accounts may filter out some responses from our sfshelp@uw.edu email. To ensure successful communication while our IT group pursues a solution, we encourage customers to add @uw.edu addresses to their approved senders list or to contact us using alternative email addresses. For students, our responses will be sent using @uw.edu email addresses; if you have forwarding set up on your uw.edu email, we recommend forwarding it to an address other than Gmail. We apologize for any inconvenience.