Urgent Requests

Update to GCA Award Setup Prioritization

GCA has updated our Urgent Request process to comply with the updated guidance on Advance Spend and updated our definition of Urgent.  Effective immediately, the order of priority will be as follows:

  1. SAGE Award Setup Requests/Modifications in "GCA Assigned" status tied to an award line with a lifecycle status of Advance Spend or Temporary Internal Extension
  2. Urgent Requests (defined below)
  3. Requests that have been returned to GCA
  4. Requests by received date in GCA

 

Definition of "Urgent Request"

GCA is receiving a high volume of urgent requests daily. To help triage these requests, we have defined "urgent" as:

  • Possible non-payment
  • Loss of funding

     

How to Submit an Urgent Request to GCA

If your situation falls into one of these categories, send an email to gcahelp@uw.edu and:

  • Put “Urgent” in the subject line
  • Include why the request is urgent
  • Attach sponsor communication (if applicable)
  • Attach the GCA SAGE Modification Request Checklist if the request is to expedite a Modification Request

Turnaround for urgent items: 5-10 business days

If your situation doesn’t fall into an “urgent” category, please send an Award Portal Ticket and we will try to provide an estimate for when request will be completed.