EIO keeps nagging at me to clear a pending asset but I haven't received the item yet. What should I do?

In limited circumstances, payment may occur before an asset has been received.  This will automatically result in a pending asset for your department.  When notified of this pending asset, simply add a comment to the Other Location field of OASIS stating "Item has not been recevied."  EIO will continue to follow up with you on this pending asset during the monthly pending push but will not consider it a high priority until the item has been received.