Welcome to the Office of Merchant Services


What is Merchant Services?

The Office of Merchant Services (OMS) is tasked with ensuring PCI compliance of all UW merchants across the EnterpriseAll University entities must receive approval from Merchant Services before either accepting payment via credit card or signing any agreements involving credit card services or equipment.

Who are Arrow Payments? 

Arrow Payments partners with the University of Washington to identify and implement the most advanced, secure, and efficient payment solutions to meet the needs of all departments which accept payments. As our trusted partners, they help us with merchant account management, resolve payment related issues, and advise on ways to reduce PCI-compliance burden. Their expertise ensures departments are accepting payments in alignment with university standards. e-mails from support@arrowpayments.com are not spam.