Fee Structure

Payment Acceptance Costs

There are three types of fees incurred when accepting credit and debit card payments. These fees do not include any potential equipment charges or gateway fees for online payments.

UW Merchant Fee 

Charged monthly from Merchant Services

  • Transaction Fee: $0.16 per transaction
  • Volume Fee:  0.16%  (Example: If $100.00 is collected, the fee on that $100.00 would be $0.16.)

Credit and Debit Card Fees

Charged by FiServ/KeyBank

Interchange Fees

Interchange fees are a percentage charged between the card brands (VISA, MasterCard, etc) and our merchant processor for accepting debit and credit cards.  At the UW this fee averages 2.25% , but the range can be between 1.9% and 4.0%.  The interchange is based on whether the card is debit or credit, and the services associated with the card, such as points versus no points.

American Express (AMEX) has a fixed interchange fee of 2.15%.

Processor Transaction Fees 

  • Fiserv - Visa/MasterCard/Discover/AmEx: $.0175  per transaction

ACH (e-Check/webcheck) Fees

(Only available on the TouchNet E-Commerce Platform)

  • $.50 ACH processor fee
  • $5.00 ACH processor return check fee

Additional Fees

Authorize.net

  • $10.00 Monthly fee
  • $0.10 Transaction fee
  • $0.10 Batch Settlement fee 

Canvas Catalog

  • $1,202.00 Catalog Annual Fee
  • $3.06 - $12.45 Per Learner/Enrollment Annual Fees

CardConnect

  • $10.00 Monthly fee
  • $0.03 Transaction fee

Cvent

  • Cvent fees are assessed per registrant, per event:
  • $4.25 Platform Usage Fee
  • $7.00 Attendee Hub/Event App (optional)

Mazevo

  • Payment Package: $11,220.00 Annual Fee
  • Basic Package: $8,160.00 Annual Fee

TouchNet Event Sites

  • Free events: $250 one-time set-up fee
  • Events with an admission fee: no cost

One-Time Payments & Workday Invoice Payments

  • 3.5% fee based on volume of the transaction

Stripe Fees (when available)

(OMS is working on integrating Stripe with WorkDay)

Stripe Credit Cards

  • 2.4% Credit card fee
  • $0.32 transaction fee
  • 1.5% International Card fee
  • $15 Card Dispute Received/Countered Fee

Stripe ACH

  • 0.8% ACH fee