TouchNet Event Sites

Creation of an event registration website for UW sponsored events, is available in the TouchNet system.

View a Sample Site

OMS Responsibilities 

  • Create an event overview webpage
  • Registration process and custom questions
  • Custom confirmation email message for each event
  • Launch event site 

Departmental Responsibilities 

  • Management of registration logistics
  • Registrant customer services
  • Reporting
  • Cancellations
  • Additional email communications 

Cost

  • If you are charging an admission fee for your event, there is no set-up fee
  • If your event is free, there is a set-up fee of $250, per event

For more complex events, Cvent may be a better fit for your team.  Learn more about the differences in the event platforms.  

Revenue Options

If you are charging a registration fee, there are two options to accept revenue:

Option 1 | Receive revenue directly to your UW cost center
  • TouchNet is integrated directly with Workday through a Merchant ID Number (MID). Each MID has a 1:1 correlation to a single UW cost center/worktags.
  • Revenue will flow directly to your UW cost center; fees associated with accepting credit cards will be deducted from the same cost center.
  • Fill out the Merchant Account Application and allow up to four weeks for final approval

 

Option 2 | No MID, No Problem
  • If you do not have a MID currently established, our team can help.  Revenue can be processed through a passthrough MID that is owned and managed by our team (OMS). 

Therefore, the OMS team would be doing the following on your behalf for this event:

  • Create a TouchNet event site based on information you will provide
  • Make any content changes
  • Provide a weblink to you for use in marketing the registration
  • Automatic registration confirmation email to registrant (also serves as a receipt)
  • Provide weekly registration report + daily reports the week of the event
  • Provide attendee management support by processing refunds, providing receipt copies, etc. directly to your attendees
  • Provide a QR code that may be used for day-of registration for walk-up registration (if space is available)
  • Upon conclusion of the event, we will submit a JV request to transfer revenue to your cost center

For the above assistance, the fee is 5% of the total revenue earned for this event.  This fee covers our staff time + required fees associated with accepting credit cards. 

Please note, the OMS team does NOT have the capacity to provide any of the following direct event support, therefore the below items will need to be managed by your team: 

  • Onsite staff support the day(s) of the event
  • Onsite (aka "at the door") payments for walk-up registration (they may register using a QR code we will provide you)
  • Reminder or "know before you go" follow-up email messages (email addresses of registrants will be provided to you through reporting, you are to send any additional communication)

Getting Started

Request a TouchNet Event Site