E-Commerce including Payment Gateways

E-Commerce

The primary e-commerce platform for the University of Washington is TouchNet Marketplace.  TouchNet offers both an online store and a payment gateway.

Payment Gateways

A payment gateway authorizes credit card processing for e-commerce transactions. Think of a payment gateway as the virtual equivalent of a physical credit card terminal. 

Payment Site Requirements

Key Requirements

  • Showcase the Name of your Business (DBA) on your site
  • Provide Customer Service Contact Information: including phone numbers, email addresses or physical address
  • Secure Payment Page: Use a valid SSL certificate to protect the page where customers enter their information

Recommended Contents

  • Clear Product/service Offerings with descriptions and prices
  • Return, Refund and/or Cancellation Policy

*Note: Failure to display your return/refund policy could prevent your from successfully disputing a customer chargeback.

  • Country of Permanent Establishment of your business
  • Private Policy accessible to every visitor
  • Delivery Method and Timing
  • Card Brands you accept (Visa, Mastercard, etc.)