The retention for email is based on the content of each individual email.

Emails that simply request or provide information are transitory and can be deleted as soon as a reply is given or received. Examples of transitory emails include emails that:

  • Answer directional questions such as:
    • "How do I apply for this program?"
    • "What are your office hours?"
    • "When is the test?"                                                        
  • Or provide generic information:
    • Explaining/clarifying a variety of general university policies (ex. S/NS vs. annual drop, low scholarship and satisfactory progress)
    • Events (on-campus, off-campus)
    • Grading policy
    • Major/minor—/eligibility/number of credits necessary
    • Opportunities (ex. jobs, internships, scholarships)
    • Parents/FERPA
    • Redirection to another office (the cc question)
    • Registration when/how/where/eligibility/reminders
    • Transfer students
  • Or contain information or links from a source such as a website, database, or content management system.

Official Copy: Any Advisory Office
Retention: End of academic year
Disposition Method: Shred or Delete