Click here to review the department responsibilities when handling Tango Cards.
What is Tango Card?
Tango Card is an email gift card that can be used to pay research subjects. Internet access will be needed by the research subject to redeem gift card(s). The subject can choose to purchase gift card(s) from a variety of vendors online. Tango only works with vendors that do not charge fees, and the gift cards provided by the vendors never expire.
Fees - Although there is no fee to order, there is a $25 per reward/card number cancellation fee with a $250 maximum. Should you place an order and decide to cancel it, depending upon how may Tango e-Gift cards you have ordered, there will be a fee ranging from $25 - $250.
The Tango Card order process has changed
All orders for Tango Cards for research participants are now placed in Workday. For detailed instructions on the new process click here.
What vendors are available to choose from with a Tango gift card?
To see a list of vendors for the Tango Card, please click here. Only the cards found at this link are available if you have a Tango card. Due to Tango updating their vendors, in order to find the appropriate gift card options available to the payee's, please ensure you are utilizing the "Filter by Country" feature when searching for specific gift cards. All options shown should be available for payees to claim with their rewards.
Customer Service
For UW internal customers/studies - Contact RevFund@uw.edu (Do not email/call Tango directly)
For Participants who already received the Card Numbers/PINs - Contact Tango 1.877.558.2646 M-F 7:30 am - 5 pm PST