Student Emails / Correspondence with Students
The retention for email is based on the content of each individual email.
Emails that simply request or provide information are transitory and can be deleted as soon as a reply is given or received. Examples of transitory emails include emails that:
- Answer directional questions such as:
- "When is the test?"
- "What are your office hours?"
- "How do I apply for this program?"
- Provide generic information
- Contain information or links from a source such as a website, database, or content management system
Emails that inform decision-making or could potentially be relied upon legally or financially are substantive and must be retained as per an approved retention schedule. Examples of substantive emails include:
- Requests for a waiver or appeal
- Grade appeals or grievances
- Advising recommendations
- Address disciplinary and conduct issues
If you have questions about the retention for specific types of student communications, please contact us at recmgt@uw.edu.