Did we let you down?
We will gladly refund your money in the following situations:
- The copier, printer, or Dawg Prints card dispenser accepted your funds and gave you nothing in return
- Poor quality copies or printouts
- Problems with print stations that resulted in a failed job
- Add value station printed a receipt but failed to add value to your card (receipt required for refund)
Refunds will not be made for user error. We cannot provide cash refunds.