Purpose
The Individual Travel Card is to be used for official University business travel expenses only, such as airline, car rental, rail, taxi, and lodging. It is not intended to be used for personal purchases, non-related travel charges, meals for other people or in-room movie charges and mini bar charges.
Cardholder Rules and Responsibilities
- Keep the card secure: keep it with you or lock it in a secure place
- Travel cardholders must seek reimbursement for travel expenses through Expense Report (ER) module in Workday which is processed by Travel Services.
- Cardholders agree to use all of the reimbursement money to pay the charges in full on the UW Travel Card.
Topics
- Card Management
JPMC's online card management system is PaymentNet:
- Org ID us01745
- Review Transactions
- View authorized and declined transactions
- Sign up for mobile alerts or email alerts
- Print Statements
- A how-to guide can be found on the tutorials page.
- ITC Billing Statement
- The Travel Card/PaymentNet accounting cycle starts from the 1st business day of the month through the last business day of the following month.
- Statement is delivered electronically or via mail. As part of the Universities Green Initiative the ProCard Office recommends setting up electronic statements. Contact JPMC for electronic statement or email Procard@uw.edu if you require assistance.
- Make payment through PaymentNet. Full payment of the balance is required by the next billing statement.
- JPMC will apply late fees for balances over 60 days
- ITC Reimbursement
- Travel cardholders must seek reimbursement for authorized travel expenses through Expense Report (ER) module in Workday which is processed by Travel Services.
- As a condition of accepting reimbursement, cardholders agree to use all of the reimbursement money to pay the charges in full on the ITC.
- If there is a balance on the ITC, and the reimbursement money is not used to pay the balance in full, the cardholder will be subject to corrective actions for violating the terms of this policy, and will be subject to proceedings under the State Ethics Act.
- ITC Card Security
The Travel Card should be treated with the same security as a personal credit card:
- Keep it with you or lock it in a secure place
- Do not write any portion of the card number down or share the number with others.
- Account Cancellation
Request cancellation of your Travel Card by emailing procard@uw.edu with the Cardholder name and the last 4 digits of the account number.
Please note, upon separation from the UW, outstanding balances must be paid in full and canceled card may need to be turned in to your department per your department’s policy or destroyed.
- Lost/Stolen/Fraud
Cardholders are required to carefully review transactions on their statement regularly to avoid any fraudulent transactions.
When receiving a phone call from a JPMC Representative, it is not JPMC’s practice to ask you to provide a complete social security number.
A representative may ask for two access codes which you as the cardholder set up from your UW Connect application.
If you discover your card has been lost/stolen/fraud, follow the steps below:
- Immediately contact JPMC
- Email ProCard validating the lost/stolen/fraud has been reported
- For fraud, complete affidavit form when received from JPMC within 7 business days
Customer Service:
- 1-800-270-7760 (inside US)
- 1-847-488-3748 (outside US)
- Car Rental
Using a Travel Card provides collision damage (CDW) and theft insurance protection up to the full value of the rental car. Claim must be reported within 20 days from the date of the incident.
Review Car Rental information on the Travel website.
What is Covered by Visa?
Subject to the terms and conditions in the Guide to Benefit, Visa Auto Rental CDW reimburses you for the repair or replacement of covered losses to a rental vehicle while it is your responsibility and while it is being used for business purposes. Only vehicle rental periods which neither exceed nor are intended to exceed thirty-one (31) consecutive days are covered. This benefit is primary and provides reimbursement up to the actual cash value of the vehicle as it was originally manufactured. However, if the rental is for personal reasons, this coverage supplements, and applies excess of, any valid and collectible insurance or reimbursement benefits from any source.
Most private passenger automobiles, minivans, and sport utility vehicles are eligible, but some restrictions may apply. Please contact the Benefit Administrator at 1-800-348-8472 or if you are outside the United States, call one of the toll-free numbers to inquire about a specific vehicle.
Click here for more information about Visa coverage.
- Meals and Lodging
The Individual Travel Card is the preferred method for faculty and staff while in travel status for meals and lodging. All travelers must follow the per diem rates for food and lodging. Visit Travel Services website for more information.
- Allowed Charges
You may use your ITC for the following expenses related to travel for UW Business while in travel status:
- Airfare
- Lodging
- Meals
- Meals associated with hosting and entertaining
- Car Rental
- Ground Transportation
- Miscellaneous travel expense
- Disputes
Dispute transactions are typically from suppliers you recognize. However, you do not permit the charge as it stands AND you first work with the supplier to rectify the situation. Disputed charges must be reported to JP Morgan Chase after attempting to work directly with the supplier.
Some examples of disputed transactions that could post to your account:
- Supplier did not charge the correct price
- Supplier did not ship the correct product
- Supplier mischarged your account
The ProCard office can be reached at procard@uw.edu for guidance.
JPMC Contacts:
- Inside the U.S.: 1-800-270-7760
- International/Canada: 1-847-488-4441