Christopherson Business Travel

How to Register

  • Prior to submitting a profile - check with you department administrator to determine if your department is already set up with Christopherson (CBT) and follow their guidance
  • If your department is not set up with CBT, follow the individual set up instruction below
  • If your department is interested in a department set up - see instruction below

Individual Set Up: 

  • Submit a profile here (PDF)
  • Once activated you will receive a welcome email
    • Note the welcome email is not instantaneous. It may take up to a day to receive.
  • For any additional set up or support, please contact CBT using their customer service channels:
    • When logged into the CBT Dashboard - click here

Department Set Up: 

Main Contacts:

Account Manager: Michelle Arriola, Michelle.arriola@cbtravel.com, 385-501-6298

  • Vendor agreements, Pricing issues, New business initiatives, Escalated service issues, Business process changes

Customer Success Manager: Elliot Frenzel, Elliot.Frenzel@cbtravel.com, 205-874-8563

  • Configuration changes in system, Updates to reporting information - Cost Center, CTA/Credit Card related items, report requests, itinerary copies or missing invoices, profile enrollment issues

Operations Lead: Luke Beachley, Luke.beachley@cbtravel.com, 801-810-2192

  • Full service issues, ticketing issues, group/event questions, guest booking issues

Other Contacts:

  • Travel Reservations or Changes to Air that has already been ticketed:
    • Advisor Group - University Team:
      • Hours: 6:00 AM – 5:00 PM PT, Monday - Friday
      • 888-220-1072
      • Email: university.travel@cbtravel.com
  • Concur Travel or Profile-related Questions:
    • Christopherson's Online Support:
      • Hours: 6:00 AM – 5:00 PM PT, Monday - Friday
      • Online Support: 888-535-0179  
      • Email: onlinesupport@cbtravel.com

Service Fees: 

  • PDF (Updated 11/03/2022)
    • Full Service: Domestic, International, Car/Hotel Only, Agent Assist
    • Online: Air (including Hotel/Car), Hotel/Car Only, Exchange, Agent Assist
    • Complex International
    • Virtual Pay

Already Registered?

Online Portal Login

Active Department Profile Links

Department Links