Christopherson Business Travel

How to Register

Prior to submitting a profile - check with you department administrator to determine if your department is already set up with Christopherson (CBT) and follow their guidance
If your department is not set up with CBT, follow the individual set up instruction below
If your department is interested in a department set up - see instruction below

Submit a profile on their Request a New Enrollment page (Instruction Manual)
Once activated you will receive a welcome email
- Note the welcome email is not instantaneous. It may take up to a day to receive.
For any additional set up or support, please contact CBT using their customer service channels:
- When logged into the CBT Dashboard, click on Contact Overview

Account Management: Client Services, 888-316-4250, clientservices@cbtravel.com

Vendor agreements, Pricing issues, New business initiatives, Escalated service issues, Business process changes

Travel Reservations or Changes to Air that has already been ticketed:
Configuration changes in system, Updates to reporting information - Cost Center, CTA/Credit Card related items, report requests, itinerary copies or missing invoices, profile enrollment issues
- Advisor Group - University Team:
  - Hours: 6:00 AM – 5:00 PM PT, Monday - Friday
  - 888-220-1072
  - Email: university.travel@cbtravel.com
Concur Travel or Profile-related Questions:
Full service issues, ticketing issues, group/event questions, guest booking issues
- Christopherson's Online Support:
  - Hours: 6:00 AM – 5:00 PM PT, Monday - Friday
  - Online Support: 888-535-0179
  - Email: onlinesupport@cbtravel.com

Full Service:
- Domestic: $27.00
- International: $27.00
- Car/Hotel Only: $10.00
- Agent Assist: $17.00
Online:
- Air: $9.00 (including Hotel/Car)
- Hotel/Car only: $5.00
- Exchange: $17.00
- Agent Assist: $17.00
Other:
- Complex International: $50.00
- Virtual Pay: $3.00/Fax