I have already paid for my annual Prime membership, would I get a refund if I set up a new Amazon Business account?

If you have recently purchased a Prime Member for the sole purpose of your departmental purchases (not personal) and have barely started using the free two‐day shipping benefit, then Amazon will provide a prorated refund based on the estimated amount of shipping benefits already used with that Prime account. If you are near the expiration of your Prime membership, we recommend that you let the Prime membership expire and instead of renewing, set up an Amazon Business account. Anyone who is seeking a refund for Prime will need to contact Business Customer Support.

We are currently using a Prime membership to make our purchases for our department, and we want to convert our order history and other account details into our new Business account, what should we do?

Follow the steps in response to Question 2 but also inform us at AmazonBusiness@uw.edu that you have an existing Prime account and provide the log in email address for that account. When we invite you using that same email address, you have the option of importing all your existing ordering history over to your Business account.

Are there any risks in buying from Amazon Business?

Amazon Business provides an efficient and easy shopping experience, however, in the Amazon Business Accounts Terms and Conditions (June 22, 2018 edition), they stated that they are currently not able to accept federal flow downs terms and conditions.  Based on that, we are advising our campus customers to keep the purchases with Amazon Business Prime under the current ProCard single transaction limit of $3,500.