Effective January 2013, suppliers can impose surcharge for card payments. The supplier is required to advise the cardholder before charging the card.

Please refer to the tax office website for information about goods & services taxability

It is your department building address. Same as the address on the application form.

Review the "Express Mail with Procurement Card" web page for the contact information of the various providers. 

Passwords are required when contacting JPMC about your account. They will request two pieces of identifying information that can be found in your ProCard welcome email. 

• Customer Service & Fraud Department: (800) 270-7760.

The SSN number JPMC is asking for is the last 4 digits of the UW’s tax ID number. These four digits are what ProCard uses as the SSN. Refer to your ProCard welcome email for the information JPMC is requesting.

Activation information is provided in an email sent to the cardholder. Contact the ProCard office if not received. It will contain two pieces of identifying information that JPMC will ask for when activating the card. Your user name will also be included and will have at least six characters.

The ProCard office do not retain transaction invoices. Please contact the merchant and request for a copy of the invoice.

• No. Use a Travel card or personal card and request department reimbursement
• Contact ProCard or CTS administrator for exemptions