Activation information is provided in an email sent to the cardholder. Contact the ProCard office if not received. It will contain two pieces of identifying information that JPMC will ask for when activating the card. Your user name will also be included and will have at least six characters.
The ProCard office do not retain transaction invoices. Please contact the merchant and request for a copy of the invoice.
The receiving functionality in Workday provides campus users with a mechanism to ensure that items and services on orders are received. Invoices that require receiving will not pay to suppliers until the receiving is completed.
Best Practice: Have a written receiving procedure in place for your department.
You can access your bill by logging onto the vendor’s website. A user login and password was provided to your department head. For further assistance in navigating through the cellular website, you may contact UW Information Technology, Business & Finance at 206-543-1997 or email help@uw.edu.
Cell phone orders shall be placed directly with the vendor via any of the wireless carrier’s websites. Our preferred vendors are AT&T and T-Mobile. Your department head has been given access to the wireless carrier’s website and should be able to grant access to you. Only a University of Washington Procurement Card (UW ProCard) may be used to place any orders for cell phones and cellular service.
Yes, ride sharing services like Uber or Lyft, can be used for UW-related business purposes. Uber provides auto liability insurance for all registered drivers. The department can pay for ride sharing services with their ProCard.
To reimburse your guest who paid for Uber with their personal funds, please submit a Travel Expense Report
To reimburse a UW employee who used their personal funds to pay for Uber, also submit a Travel Expense Report
For any card that falls under company US01745 (UW Corporate Travel Accounts), the Pin is optional; it may not be requested at the point of sale. It is up to the merchant whether or not they require the Pin. It is an extra added layer of security.
If you have funds that are remaining on the UW per diem debit card after you have reconciled (you must submit your receipts before returning funds), click on “Return Funds” and the field advance desk will unload the card. Do not withdraw cash.
If you have cash or a check to deposit, please email fieldadv@uw.edu for deposit materials and to assist with closing your field advance online.
Yes, a Custodian can have multiple field advances as long as they are not past due. Please make sure to keep track of your receipts by field advance, as receipts submitted that do not fit the timeframe of the advanced funds will not be accepted.