Approximately 2 weeks after you receive your UW Travel Card account, your online access will be set up. You may login with your UW NetID and password to access to the JPMC Travel PaymentNet.

Checks which are at least 180 days old (6 months) are considered stale. Tellers in banks will sometimes reject a check if the date is over that limit. This does not prevent a check from clearing the bank when deposited through other means than a teller.

For more information, review the Stale date webpage.

Contact the supplier and request that they credit the ProCard, and then use your personal credit card for payment.

Visit our Contracts page for guidance on how to get Contracts reviewed by Purchasing. 

Effective January 2013, suppliers can impose surcharge for card payments. The supplier is required to advise the cardholder before charging the card.

Please refer to the tax office website for information about goods & services taxability

It is your department building address. Same as the address on the application form.

Review the "Express Mail with Procurement Card" web page for the contact information of the various providers. 

Passwords are required when contacting JPMC about your account. They will request two pieces of identifying information that can be found in your ProCard welcome email. 

• Customer Service & Fraud Department: (800) 270-7760.

The SSN number JPMC is asking for is the last 4 digits of the UW’s tax ID number. These four digits are what ProCard uses as the SSN. Refer to your ProCard welcome email for the information JPMC is requesting.