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Departments ask about the best practice for the Receiving and how to handle packing slips.

Preferred practice is to attach the original packing slip to the receipt, however, if you want to destroy the original packing slip document your department will need a scanning policy in place. ( link to the scanning policy)

Action Item:  Pramilla and Laurie will discuss this with internal audit in January 2015.

Vendors are calling me to say that when the submit an invoice the only option is "goods", but sometimes the invoice is for services. Why does this happen?

It depends on how the suppliers set themselves up on the network. If the supplier want to change what they provide, they need to go in an change the commodity codes in Ariba. They can choose "goods" and the invoice will still come to us.